Responding to vexatious reviews
Online reviews can be the lifeblood of a business. It is a major influencer for customer’s decisions whether to visit or purchase from your business. Vexatious reviews can cause significant harm to your business prospects and are becoming increasingly difficult to remove from online platforms or social media sites.
What will be covered
· What is a vexatious review?
· What are the risks of these types of review?
· Options to handle these types of review
· Ways to remove / hide vexatious reviews from website/social media platforms
· Tips to protect your business reputation online
About your presenter – Steve Bigg
Steve has a history as an online manager and marketing professional with expertise in website design, social media management and digital marketing. Steve has a wide range of industry experience in the digital space including retail, trade, tourism and agriculture.
Steve has a passion to help businesses flourish online. He brings with him 13 years of experience in online marketing with expertise in website design, social media management and digital marketing.
Steve is an Accredited Mental Health First Aider.
This session is provided through Business Connect Program. Business Connect is a dedicated and personalised NSW Government program that provides trusted advice and help you start, run, adapt or grow your small business.
The maximum number of attendees for this webinar is 50 and it will be recorded.
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